Our Privacy Policy & Terms and Conditions

Privacy Policy And Terms and Conditions

This Privacy Policy explains how we collect, use, and safeguard your personal information, particularly in relation to SMS communications and other interactions with our services.


1. Information We Collect

We may collect the following types of personal information:


Contact Information: Name, phone number, email address, and mailing address.

Service-Related Information: Details about appointments, service preferences, and communication records.

Consent Information: Your opt-in or opt-out preferences for SMS and other communications.


2. How We Use Your Information

We use your information to:


Send SMS updates, appointment reminders, and service notifications.

Improve our services and tailor communications to your preferences.

Respond to inquiries and provide customer support.

Comply with legal obligations and protect against unauthorized or fraudulent activities.


3. How We Share Your Information


No Sharing for Marketing Purposes: We do not share your personal or mobile information with third parties for marketing or promotional purposes under any circumstances.

No Data Transfer to External Organizations: We do not transfer your personal data to any external organizations under any circumstances, even with your consent.

Prevention of Unauthorized Sharing: We have strict internal policies and controls in place to prevent unauthorized sharing of your personal information.

With Service Providers: We may share information with trusted service providers only as necessary to deliver SMS communications and support services. These providers are bound by confidentiality and data protection agreements.

For Legal Compliance: To comply with laws or respond to lawful requests by public authorities.


4. Your Rights and Choices

You have the following rights regarding your personal data:


Access and Correction: Request access to or correction of your personal information.

Opt-Out: Opt out of SMS communications at any time by replying “STOP” to any message or updating your preferences through our consent form.

Help Instructions: For assistance, reply “HELP” to any SMS message.

Data Deletion: Request the deletion of your personal data by contacting us at admin@lovingembracehomecare.com.


5. Message Frequency and Rates

You may receive SMS messages periodically, such as for appointment reminders or service notifications. Message frequency will vary based on your interactions with our services. Message and data rates may apply.


6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee complete security.


7. Retention of Information

Your information is retained only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.


8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.


9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.


SMS Communications Terms

By providing your mobile number and opting into SMS communications from Loving Embrace Homecare LLC, you agree to receive text messages related to:


Appointment confirmations

Care visit reminders

Schedule updates

Service inquiries

General support information

Help and Opt-Out

For assistance, text HELP.

To opt out of SMS messages, text STOP at any time.

Only one keyword is required for each action:


HELP for support

STOP to unsubscribe


10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:


For more information, please visit the Privacy Policy and Terms and Conditions at:

http://lovingembracehomecare.com/privacy-policy


By using our services, you agree to the terms of this Privacy Policy.